Rosa didn’t expect AI to change her café. She just wanted more people to know it existed.
Her place—The Corner Mug—sat on a busy street with a loyal morning crowd but almost no online presence. Five reviews. Two of them are from friends. And yet, everyone who walked in loved the place. They just didn’t talk about it online.
One evening, while closing up, Rosa noticed something: customers were happy, but they weren’t prompted to share their happiness anywhere. She didn’t know where to start—she wasn’t a marketer. But she was curious. So she opened ChatGPT and typed:
“Help me write a friendly message asking customers to leave a review.”
That moment changed her café more than any new drink on the menu.
The turning point: finding the café’s “voice”
ChatGPT helped Rosa create a simple brand tone—warm, playful, and very human. Not corporate. Not stiff. Just… The Corner Mug.
She realized she didn’t need complicated campaigns. She needed:
Better messages
Consistent follow-ups
Words customers actually felt connected to
So she built a tiny system with three AI-generated prompts—and those three pieces quietly doubled her customer reviews in six weeks.
Here’s exactly what she used (and how you can copy it today).
Prompt 1: The review request that doesn’t feel like a review request
“Write a friendly, 20–25 word review request from a cozy neighborhood café named [Your Café]. Keep it playful and grateful, ending with: ‘Share your thoughts on Google—thank you!’”
This turned a boring line of text into a warm nudge that customers actually responded to.
Prompt 2: The day-after thank-you message
Write a 40–50 word thank-you message for a customer who visited [Your Café] yesterday. Mention their order [item], thank them sincerely, and invite them to leave a review in one simple line. Keep it warm and personal.
People loved how personalized it felt—and they reviewed.
Prompt 3: Customer spotlight captions for social media
Create a 20–30-word Instagram caption highlighting a customer photo inside [Your Café]. Celebrate them, mention their drink, encourage tagging & reviews. Keep tone charming and upbeat.”
Customers shared it. Friends discovered the café. Reviews multiplied.
Until next week,
— The AI for Owner Team
AI for Owner—Practical AI, Human Results
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